FREQUENTLY ASKED QUESTIONS AT BAMMEL TV TECH SERVICES

For a detailed perspective on this question we recommend you download our free White Paper, “Is It Worth Fixing: The Art, Science, and Economics of Repairs,” available here.

We can fix almost anything! There are a few oddball items or occasional situations where parts are no longer available. In other instances, after diagnostics and our parts sourcing, we occasionally find parts are available, but only at high cost, which obviously impacts the repair price we’re able to quote. However these eventualities are relatively rare and we are overwhelmingly successful in getting our main-claim-to-fame stuff fixed: TV’s, home and pro stereo and audio, projectors, and appliances. We also do many other one-off repairs on other items: massage chairs, inflatable Santa’s, illuminating-and-levitating Halloween ghosts, slot machines, pinball machines, boutique coffee and expresso machines, industrial electronics, warp drives, and the like.

We have found that in our industry it is not feasible to quote based on a flat hourly rate. We quote based on a “3D matrix” of factors, including class of technician required to finalize the repair (apprentice/journeyman/master), product class, any parts required (not generally knowable in advance of diagnostics and specific sourcing per repair ticket), and of course projected time-to-finalize. Our goal is to develop a quote you will approve. Here is a conceptual diagram illustrating our approach to repair quoting and estimation.

Generally the only reason a repair might drag on is due to parts delays and back orders, and you should be informed about such circumstances relatively early in the repair process. We have a process in place to perform regular checks with our vendors on such repair tickets. Also, demand curves here are unpredictable and variable and this can sometimes impact expected repair times. We’re working constantly to be proactive and improve our communications with customers about both expected and unexpected delays.

 

In general, no. If it’s a modern flat screen and you have broken the display panel or cracked the screen, AND the set powers up, we MAY offer $5 or $10 for it, depending on seasonal conditions.

It’s not often possible. We have to perform an investigation to know for sure on your set, and this is not a free service as it involves database mining, plus manufacturer and/or vendor queries, emails, &c. We charge a nominal $25 for the investigation, however this applies to any actual repair.

It’s not often possible. We have to perform an investigation to know for sure on your set, and this is not a free service as it involves database mining, plus manufacturer and/or vendor queries, emails, &c. We charge a nominal $25 for the investigation, however this applies to any actual repair.

14530 Walters Road, Houston 77014. For exact directions and hours, go here.

Do you want to talk to us? Talk to a member of our expert team today

icon-phone-gold

281-444-0287

WHY OUR CUSTOMERS LOVE US

We had an MC2102 that was in Desperate need of a face lift and refresh, searched a few shops in the Texas area that did Mcintosh repair, and unfortunately wasn't thrilled about shipping it anywhere or driving 2-3 hours away to get it serviced. Bammel TV does great work! Polite, Responsive, takes there time, and is in constant communication during the process. Keep in mind when you have a unit like this repaired its not a quick process, but They made it worth the wait!
We will definitely use them again, and glad we found some new friends we can send our Clients too!
Cheers!

 

DEFINE Audio Video
The Woodlands Tx, 77380



DEFINE

I’m glad I took my TV to these guys these guys were the best Bammel TV technology service really save me a lot of money I would have thrown away a good TV I would definitely recommend these guys to my friends and family.



SHATWANNA FRANCISCO

I was a bit hesitant to drop off my equipment to this store with whom I have never done business. These people are awesome! They are quick to analyze the issue and get back with me with results and cost estimate. I wouldn’t call it an estimate but rather an exact cost projection. From one VERY skeptical person (who doesn’t do reviews often), to any others, I HIGHLY recommend Bammel TV for any of your AV repairs.



CHARLES INGRAM

I reached out to Bammel Tv to inquire about some repairs to my CDJ 900s. Fearful that the 4th of July holiday would prolong my repairs John was able to diagnose and repair in 3 business days. Work was exceptional and my CDJs are back running at optimal level. Thanks for your assistance John and I will definitely be back for any further needs.



TIM SAMUEL

This company was very professional and did outstanding work on restoring my Adam A7 speaker to spec. Will use them again in the future.



TIZSONA TOVAL

Had my vintage Pioneer amplifier recapped and serviced here- they did a first rate job in communication, turnover time, and results. It now sounds better than I ever remember it sounding.

I will use them again- thanks!



LEE

They are very professional, knew exactly what they needed to fix with the projector. Projector working perfectly since it was fixed, about a year ago. Great job!!



RAJEEV DHAND

My relatively new Yamaha home audio receiver lost sound for Zone 2. I saw that they were an authorized Yamaha repair facility, and I think the only one in Houston. I talked to John over the phone before I brought it in, and understood there would be a non-refundable diagnostic fee which would be applied to the total invoice (this part seems to be overlooked by many reviewers). They fixed it ahead of schedule, which was appreciated. John was very professional and made me feel like a valued customer. I'll be coming back here for any future electronic repair needs.



STEPHEN BREWER

VISIT US

location-icon

4530 Walters Road, Houston, TX 77014 United States

phone-icon

(281)444-0287

mail-icon

info@bammeltv.com

OPENING TIMES

Monday - Friday:     8:30AM - 5PM

Saturday:                  9am - 3pm       

Sunday:                     Closed