It’s TV Repair Houston time once again; in this case, Samsung UN55FH6200FXZA repair.
Customer brought in to us for tv repair service his nice 55″ Samsung flat screen tv, with a complaint of “long time to warm up, then flickering,” with some other associated issues. Check in date was 5/22/2018.
The Samsung UN55FH6200FXZA specs-page shows it’s a nice set, with 1980 x 1080 resolution and a 240 hz refresh rate. A good, solid smart TV, with two 10w speakers and Dolby/DTS-class sound.
We logged it in, shelved it; and carted it to the tech once its place in the queue was up. Our chief technician diagnosed the unit’s fault as due to primary fail of the main PCB. We completed diagnostics by 5/25.
From this point the admin/research/quoting squad gets involved, and performs standard database consultation and mining, plus associated vendor research to source the necessary part. In this case we came up with a repair quote both we and the customer could live with.
We developed our quote and, as is our wont, collected a special-order parts deposit to proceed. Customer approved our quote, and paid the supplemental deposit to order the main board on 5/29. We logged payment; created our internal Purchase Order; placed the part order; and waited with bated breath for the part to arrive.
We received the freight shipment by 6/4. We completed repair the same day—including a Special Video Shoot, for the Youtube channel and blog. Total turnaround time for repair was thus 13 days, which included the Memorial Day weekend and 4 weekend days, for a total work-day fix of 8 working days.
Summary: Samsung UN55FH6200FXZA repair completed
Another one bites the dust at Bammel TV Technology Services. For our main TV repair page, click here; for more TV repair examples at Bammel TV, click here. To get a Quick Quote on your TV repair, click here.